When Disaster Strikes - eDiscovery

Let’s take a second look at the BP oil leak. In an earlier blog, we discussed the legal consequences of this disaster -- particularly as it relates to eDiscovery issues. It would be a futile exercise to try to point a finger on who and what caused the oil spill – it will take engineering ingenuity to determine if structure and manufacture can take the blame. Or was it a human decision that triggered the crisis?

We’ll let time and qualified experts decide that.

But what about the legal disaster that follows a physical disaster? What we’re referring to, more precisely, is an eDiscovery disaster. Fred Blum and Nader Mehdizadeh in LTN Law Technology News (August 6, 2010 edition of The Recorder) recommended six ways to avoid it:

  • Preserve ESI – that includes not altering ESI data

  • Confer with the opponent – establish parameters for the retrieval and collection of data

  • Collect data intelligently – this involves tackling the issue of hiring a vendor to organise the company’s data for litigation purposes

  • Hire a vendor you can trust – (read: choose a vendor with specific expertise and who can communicate that expertise in layman’s terms)

  • Use hosted databases – it does eliminate some major headaches, in exchange for a monthly fee

  • Go to court, if all fails (hardly an avoidance strategy, but I guess they wanted to imply that it’s the last resort)

It can be instructive to focus on recommendation # 2: confer with the opponent. In this era when litigation has become nightmarishly expensive even for lawyers (it’s not fun bankrupting a client – it makes getting paid a little difficult), “humanizing” the entire eDiscovery process can go a long way towards averting disaster.   

Up-up in the sky! It's a Bird...it's a Plane...No...it's eDiscovery!

 If you listen to some futurists (and they like it when you listen to them), the future of IT is in the clouds. Cloud computing, that is. And if they’re correct (and the like it even more when they’re correct), it means that eDiscovery is headed to the sky as well.

What is Cloud Computing?

Cloud computing is one of those catch-all terms (like “information technology” or “web 2.0”) that refers to a whole bunch of things, and defining it in precise terms is frustrating and fruitless, since a year from now that definition will change. Suffice it to say, cloud computing refers to an application being delivered over the Internet, so that clients and end users (that would be us folks) don’t have to download and install any software. We simply surf over, log in, and voila, we access the application. Google’s “gmail” and Microsoft’s “hotmail” are two examples of email in the cloud computing space.

How Does eDiscovery Fit in the Cloud Computing Space?

EnterpriseStorageForum.com offers a couple of solid working definitions for us, plus some tips on what corporations should be aware of. First, the definitions:

  • Cloud-based un-Hosted eDiscovery. This is when corporations access software over the Internet for eDiscovery-related tasks like storing, analyzing and reviewing data. It’s typically a cheaper and simpler solution, since there’s no software to install locally (other than a small launch application that takes users into the online program). Plus, the vendor provides technical support, which is thrilling news for corporate IT help staff. However, this approach can be a bandwidth hog, and corporations may have to upgrade their infrastructure so that interaction with the online program is smooth and fast.

  • Cloud-Based Hosted eDiscovery: This is when a corporation retains a host to store data (e.g. client information), and then accesses it to perform required eDiscovery tasks. One of the challenges here is ensuring that transmission of the information from the corporation to the host is encrypted and secure. And as with un-hosted cloud computing, bandwidth can also be an issue, and corporations may have to upgrade their infrastructure to avoid traffic jams and slowdowns.

Additional Challenges

As noted above, two things that can undermine eDiscovery in the cloud computing space are bandwidth and security. Other issues that can make or break this solution include data protection, chain of custody, and security for at-rest data. All of these issues need to be addressed and mapped out before a corporation launches their eDiscovery platform into the clouds.

Sound easy? It can be…but often isn’t. As EnterpriseStorageForum.com goes on to note, communication between legal and IT has not always been effective (to put it mildly). It’s less of a war for supremacy as it is a: “I don’t know what you do and you don’t know what I do, so what do we really need to talk to each other about besides the weather…and who really has time to talk about the weather?”

However, that has to change. Both IT and legal (or legal and IT, if you wish) need to realize that communication on the cloud computing front is mandatory, because this is an issue that clearly embraces both functions. Both camps have provide input and direction on the solution, and in the same spirit, both camps have to build systems that resolve problems (which will occur) and exploit opportunities (which will also occur) in a smooth, efficient and peaceful way.

Smooth, efficient and peaceful. Ah. Just like a cloud.

 

Mid-Year Trends in eDiscovery

Legal firm Gibson, Dunn & Crutcher surveyed 103 cases in the first six months of 2010, identified and analyzed eDiscovery trends, and published their findings in their 2010 Mid-Year Electronic Discovery and Information Law Update.

Their key findings include:

  • Continuing a trend that started last year, the dominant themes in eDiscovery circles were that inseperable pair of sanctions and cooperation.

  • The courts continued their steady issuance of motions to compel.

  • Privilege disputes also continued to take up a lot of air (and court) time.

  • There were relatively fewer decisions dealing with data preservation, form of production, and the ability to access data (or the inability).

  • Courts spent more time focusing on details that relate to more mature, developed eDiscovery processes, such as iterative search terms, the application of protective orders, and the application of Federal Rule of Evidence 502, introduced in 2008 to limit attorney-client privilege and work product waivers.

  • Courts spent more time analyzing the overlap and inter-relationship between eDiscovery and the Fourth Amendment.

  • Courts pondered (and pondered) the, well, ponderous issue of an individual’s “reasonable expectations of privacy” in different eDiscovery types and forms.

  • Courts waded – or were pulled – headfirst into the social media world, because of the massive number of eDiscovery cases dealing with social media content, and with the failure of corporations and employees to respond to disclosure requests quickly and completely. Read more about this emerging issue here.

To read Gibson, Dunn & Crutcher’s update, click here.

Courts Signal Requirement for Effective eDiscovery Solution

Last week, MessagingArchitect.com highlighted a Lexology report that has ramifications for everyone involved in the eDiscovery space – including lawyers, corporations, consultants, project managers, and more.

The report, citing a January 2010 New York Federal Court ruling, made it clear that a party’s legal obligation to preserve digitial documents goes beyond the question of intentional destruction, and now includes “gross negligence” as well.

In other words: if a party fails to protect digital documents by “forgetting” to perform back-ups or “accidentally” deleting emails, then it can (and in the New York case, was) be sanctioned by the courts for gross negligence.

And what makes this ruling even more consequential, is that the courts need not be of the opinion that an offending party acted in bad faith. They can simply determine that the party should have been done based on common standards and expectations. They can also order sanctions for “ordinary negligence” when a party fails to provide the courts with relevant digital evidence in a complete and timely manner.

This ruling, and the trend that it will doubtlessly spark, points to a bold bottom-line conclusion: corporations must have an efficient, reliable and appropriate legal discovery solution in place NOW; long before any court request is made.

Because ignorance, incompetence or just general “confusion” about eDiscovery requests are no longer an acceptable response to the courts -- if it ever was.

Study Paints Chilling eDiscovery and Social Media Picture

 While social media is fast becoming a permanent part of the corporate communication landscape, there is increasing concern about how unprotected and uninformed most businesses are about eDiscovery risks posed by popular social media tools like Twitter, Facebook, and cloud-based applications, just to name a few.

In its report of a study by the Economist Intelligence Unit for Deloitte Forensic Center, InformationWeek.com noted that:

  • 66% of businesses are worried about eDiscovery risks posed by social networks

  • 33% of businesses believe that they’re partially prepared to handle these risks

  • 25% of businesses admit that they aren’t prepared at all to handle these risks

  • 25% of businesses weren’t sure if c-level executives had any awareness of the risks associated with meeting eDiscovery requirements

  • 16% of businesses admitted a total lack of eDiscovery awareness at the c-level

  • Collaboration between legal and IT teams – which is vital for effective and efficient response to eDiscovery social media requests – is alarmingly poor, with only 13% of survey respondents claiming that the two camps work “very well” together, and 33% claiming that that they don’t even know how they work together

  • 33% of companies lack a “discovery response team” that works together to fulfil eDiscovery requests

Of course, these dismal statistics above would be academic were it not for the fact that:

  • There is an increasing frequency of requests for eDiscovery content stored on corporate social media networks

  • The nature of social media content is increasingly complex and layered as more employees use these tools to do more things

  • The courts can (and do) impose sanctions on businesses that fail to respond properly to eDiscovery social media requests, just as they sanction employees who provide misleading or outright false testimony due to ignorance of their employer’s eDiscovery processes and standards

All of this creates a bottom line that, while still chilling, is at least clear: Businesses today must create secure systems and train cohesive cross-functional teams (IT, legal, HR, etc.) to respond quickly, accurately and completely to eDiscovery social media requests -- because as the courts have signalled (and will continue to do so in scathing judgements and commentaries), ignorance and incompetence are no longer a viable defense; in fact, from now on, they’re a indictment.

 

eDiscovery: An industry snapshot and a peek ahead

 New York legal recruiting and consulting firm The Cowen Group unleashed its eagerly anticipated “2009/2010 Snapshot” salary study. Good news for professionals in the industry: the insights that Managing Partner David Cowen and his colleagues gleaned and shared (both in the snapshot and with EDDUpdate.com) go far beyond the numbers.

'But of course, that doesn’t mean that numbers themselves are useless. Let’s start with a glance at 2009 base salaries for key positions in the eDiscovery field, along with projected 2010 salaries for workers on the east coast (where salaries are invariably higher):

  • analyst $67,500 ($72,000)

  • specialist $91,000 ($93,000)

  • project manager $115,000 ($125,000)

  • regional coordinator $135,000 ($145,000)

  • national manager $165,000 ($205,000)

  • firmwide director $267,000 ($295,000)

Now that the dollars are out of the way, we can get into the really good stuff: the trends! And truly, this year Cowen et al have out-done themselves when it comes to giving us something to speculate on and, of course, debate until…well, until next year’s snapshot (or mid-year report, as they are promising to provide).

Here's a summary of the trends that are either shaping your eDiscovery world currently, or are on the way (better open those doors and windows):

  • Despite 2009’s nationwide pink slip bonanza, most professionals weren’t pounding the pavement for more than a couple of weeks. In fact, salaries even jumped up a little (can you say “recession-proof?”).

  • Legal project management as a role is booming and is open for both attorneys and non-attorneys.

  • Legal firms are shifting lawyers into litigation support; something that both parties are quite happy with (yes, you read that correctly).

  • The formula for a successful firm is to invest in people, process and technology. One or two out of the three won’t do. It’s all three or it’s in the toilet you go.

  • Retention is a bigger challenge than hiring. Firms have to provide quality training, coaching and career growth, or they risk losing their best performers.

And to wrap it all up, Cowen’s conclusion is in the form of blunt, yet helpful advice: "If you are going to be successful in this new, new world to have to engage in enlightened management techniques that have been long established in Fortune 500 corporations.’

To read The Cowen Group’s 2009/2010 Snapshot, click here.

To read EDDUpdate.com’s interesting take and summary of the Snapshot, click here.

Veteran Litigation Support Project Manager Don Young joins TERIS Seattle

Seattle, WA (PRWEB) January 7, 2010 -- TERIS Seattle announced today that veteran litigation support project manager Don Young joined the company as Electronic Project Manager. Young has more than seven years of litigation consulting experience and will serve a dual role of consulting clients on eDiscovery projects while also implementing proper data harvesting, processing, review methodology and production support.

Young is proficient in TrialDirector, Sanction, Summation, Concordance, TimeMap, PowerPoint, Illustrator, Photoshop, Adobe Premier and Adobe AfterEffects. He has been involved in numerous trials assisting in trial preparation and presentation in the courtroom. Young is a Certified Legal Video Specialist as well as a certified Summation trainer.

“Don’s versatile experience is a very important addition to the TERIS Seattle team,” said Todd Krivoshein, TERIS Seattle General Manager. “He has the ability to apply his unique experience combining hands on customer service with project management to deliver results that serve the client’s best interests, depending on the need/challenge facing the litigation support team.”

Young previously worked at Bridge City Legal, where he began his career as a Customer Service Representative in 2002. His responsibilities expanded and he became Litigation Project Manager, a role he served from 2005 until his move to TERIS.

He received his Bachelor’s degree from the University of Washington in 2003.

ABOUT TERIS

Founded in 1996, TERIS is the leading full-service litigation support service provider in the United States. TERIS provides Electronic Discovery, Computer Data Forensics, Consulting and Project Management, Managed Review and related services to corporate legal teams and law firms across the U.S. and internationally. TERIS’ staff of over 300 was named one of the top 20 eDiscovery service providers by industry researcher Socha-Gelbmann in 2008. The company operates a free job board for the legal profession at www.discoverlegaljobs.com and has offices in Seattle, San Francisco, Silicon Valley, San Diego, Phoenix, Austin, Dallas and Chicago. To learn more about TERIS, visit www.TERIS.com or follow the company on Twitter at www.Twitter.com/DiscoverTERIS.

Media Contact: David Kaufer, Vice President of Marketing and Communications, 206-521-8717 or DKaufer (at) TERIS.com

###

 

The Electronic Discovery Reference Model Explained (in video)

Ralph Losey is the lawyer, writer and educator behind the e-Discovery Team blog. He has created some excellent video content, including this explanation of the EDRM Model.

 

 

4th Annual Sedona Conference Institute Program on Getting Ahead of the eDiscovery Curve to be Held March 25-26 in Philadelphia

Sedona, AZ (PRWEB) January 4, 2010 -- The Sedona Conference® announces that registration is now open for the fourth annual Sedona Conference® InstituteSM Program, entitled “Getting Ahead of the eDiscovery Curve,” to be held at the Westin Philadelphia Hotel in Philadelphia, PA on Thursday and Friday, March 25 and 26, 2010. The all-star faculty for this program includes nationally renowned members of the federal Bench, litigators from the plaintiff and defense bars, and in-house counsel.

The conference is chaired by Kenneth J. Withers, Director of Judicial Education and Content for The Sedona Conference®, and features United States Magistrate Judges John M. Facciola (DC), Paul Grimm (Maryland), and Craig B. Shaffer (Colorado). Also on the faculty are former in-house counsels Tom Allman (BASF), Patrick Oot (Verizon), and Ed Wolfe (General Motors), along with current in-house counsels Jason R. Baron (National Archives and Records Administration), Tim Moorehead (BP America), and Miriam M. Smolen (Fannie Mae). Rounding out the faculty are plaintiff and defendant counsels Kevin Brady (Connolly Bove Lodge & Hutz LLP), Conor R. Crowley (Law Offices of Conor R. Crowley), Joseph P. Guglielmo (Scott + Scott, LLP), Cecil A. Lynn, III (Ryley Carlock & Applewhite), and Jonathan Redgrave (Nixon Peabody LLP), and litigation support expert Sherry Harris (Hunton & Williams LLP).

 

Panels will focus on maximizing opportunities under the current rules and achieving proportional discovery through the meet and confer process.
The program will start with a keynote address by Judge Paul Grimm, followed by a roundup of the most recent case law, state rules amendments, and local federal rules developments. Panels will focus on extremely timely topics such as maximizing opportunities under the current rules by achieving proportional discovery through the meet and confer process; preservation, legal holds and “not reasonably accessible” ESI; and negotiating search protocols. Additional panels will discuss ethical issues surrounding Federal Rule of Evidence 502 and metadata, and shifting roles and responsibilities in a new economic environment. The program will close with two roundtable discussions, one of in-house counsel on practical strategies for meeting judicial expectations while reducing costs, and a second of judges providing the “view from the bench” of effective and efficient eDiscovery.

Registration is $1195/person, $1095/person if two or more from the same firm register at the same time, and for members of The Sedona Conference® Working Group Series. Registration for the program limited to 150 persons. To register, or to view the complete agenda and faculty bios, just go to www.thesedonaconference.org and click on the program title on the right side in the TSCI box, or call 1-866-860-6600.

TERIS names Jason Marandas new Sales Manager for San Francisco Office

San Francisco, CA – December 22, 2009 – TERIS announced today that Jason Marandas has joined the company as Sales Manager for its San Francisco office. Marandas will lead the sales team as it expands its Electronic Discovery, Computer Forensics and related litigation support service provider offerings to law firms and corporations in the San Francisco Bay Area.

Marandas has more than 12 years sales experience working with leading companies such as WebEx/Cisco, eUniversity and Corporate Express. He returns to TERIS, where he previously had served as Sales Manager in 2002, when the company was known as American Legal Copy. In his previous roles, Marandas set sales records, developed and helped close record deals and had the highest quarter ending bookings among a group of 17 sales professionals. He also successfully grew a sales team in the United Kingdom from five sales representatives to sixteen representatives, across London and Amsterdam offices while respectively increasing bookings quarter after quarter.

“We welcome Jason back to TERIS as we enter this exciting phase of growth,” said Stefan Wikstrom, Founder and CEO of TERIS. “We have evolved dramatically over the years, and find ourselves working with clients in eDiscovery, Forensic Services, Investigations and related IT issues. Jason’s success working for and with technology companies is a great asset for us as we continue to expand our growing list of clients in the Bay Area.”

Marandas joins TERIS after spending more than three years as Sales Manager for the United Kingdom SMB Division for WebEx/Cisco. He also served as a sales representative for the company, where he won Rookie of the Quarter and Presidents Club honors. Prior to WebEx/Cisco, Marandas worked in the sales group for eUniversity, where he set company sales records. He also worked as Sales Manager for Corporate Express for five years.

Marandas received a Bachelor of Science in Commerce –Finance from Santa Clara University.

ABOUT TERIS

Founded in 1996, TERIS is the leading full-service litigation support service provider in the United States. TERIS provides Electronic Discovery, Computer Data Forensics, Consulting and Project Management, Managed Review and related services to corporate legal teams and law firms across the U.S. and internationally. TERIS’ staff of over 300 was named one of the top 20 eDiscovery service providers by industry researcher Socha-Gelbmann in 2008. The company operates a free job board for the legal profession at www.discoverlegaljobs.com and has offices in Seattle, San Francisco, Silicon Valley, San Diego, Phoenix, Austin, Dallas and Chicago. To learn more about TERIS, visit www.TERIS.com or follow the company on Twitter at www.Twitter.com/DiscoverTERIS.

Media Contact: David Kaufer, Vice President of Marketing and Communications, 206-521-8717 or DKaufer (at) TERIS.com

Three Minute Video on 'Victor Stanley v. Creative Pipe' and Search

Thanks to the e-Discovery Team Blog for this.

This video is an excerpt from the last day of a law school class on Electronic Discovery taught by Professor Bill Hamilton and myself at the University of Florida. This three minute take summarizes and reminds the students about Victor Stanley, Inc. v. Creative Pipe, Inc., 250 FRD 251, 2008 WL 2221841 (D.C. M.D. 2008).
 

 

Clearwell Systems Forecasts Top 10 Predictions for Electronic Discovery in 2010

MOUNTAIN VIEW, CA--(Marketwire - December 7, 2009) - Clearwell Systems Inc., a leader in intelligent e-discovery, today announced its top 10 predictions for e-discovery in 2010. Based on insights gathered from industry experts, enterprises and law firms, Clearwell expects one of the most significant priorities in the year ahead to be a greater focus on controlling e-discovery costs, and gaining better control over the entire, complex process. As a result, legal and IT departments are becoming more strategic about managing their electronic data while they proactively bring e-discovery in-house.

Clearwell's Top 10 Electronic Discovery Predictions for 2010 include:

1. Early case assessment (ECA) moves from a "nice to have" to a "must have" requirement for any matter involving electronically stored information (ESI). In 2009, ECA moved into the mainstream as a methodology to quickly understand case facts, assess risk and lower both data processing and attorney review costs. However in 2010, with the advancement of products and the increased socialization within the bar and the litigation support community, ECA will graduate into a core methodology for savvy litigators regardless of matter type or size.

2. Appetites for broad information lifecycle management initiatives will diminish as organizations will realize these programs are far too complex to solve specific pain points, and they often take too much time (measured in years) to execute. The economic reality is that these holistic, cross-systems, cross-department initiatives often fail to demonstrate the return on investment necessary in today's challenging economy.

3. Staffing roles will continue to evolve with a newfound focus on project management. The role of an in-house e-discovery coordinator will emerge as more of a project manager across the entire e-discovery process and has expertise in both, legal and IT. This shift will become increasingly necessary as e-discovery evolves into a standard business process that is repeatable, measurable, and defensible.

4. Data analytics and statistical methodologies will gain traction to augment the type of subjective decision making approaches that have historically formed the backbone of the e-discovery search and review processes. These objective methodologies have long been called on as best practices by the likes of the Sedona Working Group. In 2010, they will start to move from theoretical to practical task as e-discovery tools increasingly move in-house.

5. Integrated e-discovery platforms will finally become a reality as customers graduate from painfully stitching point solutions together, thus requiring less physical document exporting and importing between applications, cutting costs and increasing defensibility.

6. Associate-based linear document review processes will gradually go extinct, as both clients and law firms grow tired of expensive, brute force review processes. Data minimization using ECA products will reduce the number of documents reviewed. More review work will either be in-sourced or managed with specialized contract attorneys, who are often less expensive and better trained for this type of work.

7. FRE 502 and "clawback" agreements will be increasingly used to reduce the need for any manual, eyes-on review, although many litigators will resist this trend because of the fears of "un-ringing the bell" when privileged information is disclosed in any context. Nevertheless, as ESI volumes increasingly become unmanageable, even reluctant attorneys will become increasingly comfortable with a less manual review process for ESI.

8. Alternatives to the much-lauded EDRM model will gain traction, as practitioners strive to find an even better, and perhaps more practical, project management framework, in many cases still acknowledging the role that the EDRM has taken in forming the lingua franca of the e-discovery industry.

9. The push for cooperation in the e-discovery process will make incremental progress. Increasingly, this type of cooperation, as strongly advocated by the Sedona Working Group, will be forced by judges and local rules. Sedona has been successful in getting the bench on board this initiative and there are now more than 100 judges who have signed up to show their support.

10. "Cloud" computing will begin to impact how e-discovery data preservation/collection is done, both in terms of social media and traditional applications. Companies will increasingly block social media applications due to fears surrounding the inability to preserve and collect this content. Companies will also demand that e-discovery products support preservation/collection from applications sitting in the cloud without significant degradation in performance and response times.

"In 2010 the bottom line will still be what matters first and foremost. By bringing e-discovery in-house, enterprises can have increased visibility into the costs involved, better control over the process of reviewing and processing electronic evidence, and a more strategic approach to their cases," said Dean Gonsowski, vice president of e-discovery services at Clearwell Systems. "Given the steady pace of litigation and regulatory requests, we expect e-discovery next year to be regarded even more so as a core business process within the enterprise -- like sales, finance and manufacturing -- versus the reactive fire-drill it has been in the past."

About Clearwell Systems

Clearwell Systems is transforming the way enterprises and law firms perform electronic discovery (e-discovery) in response to litigation, regulatory inquiries, and internal investigations. The Clearwell E-Discovery Platform automates the processing, analysis, review, and production phases of e-discovery via a single, integrated product. Leading organizations such as Constellation Energy, Cisco, DLA Piper, Johnson & Johnson, Toyota, and the Department of Homeland Security / Office of Inspector General are using Clearwell to accelerate early case assessments, intelligently cull-down data, increase reviewer productivity, and ensure the defensibility of their e-discovery process. Consistently ranked as a leader in independent industry surveys and reports, Clearwell Systems is an active participant in the Electronic Discovery Reference Model (EDRM) Project and The Sedona Conference. For more information, visit www.clearwellsystems.com, follow us on Twitter at http://twitter.com/clearwell, or subscribe to the E-Discovery 2.0 blog at http://www.clearwellsystems.com/e-discovery-blog/.

Featured in Puget Sound Business Journal: Teris slowly evolves over its 13 years in Seattle by changing its name and its focus

From the December 4, 2009 Puget Sound Business Journal (Seattle) - by Deirdre Gregg Staff Writer

When Stefan Wikstrom looks around at his industry, he sees billion-dollar companies in turmoil, slashing employees and consolidating management.

As far as he’s concerned, that’s a good thing.

Chaos among competitors has resulted in a glut of skilled employees and a chance to gain market share for Teris, a Seattle-based litigation support and e-discovery company that provides services to law firms and in-house legal departments ranging from making paper copies to sophisticated digital forensics.

The company, which expects revenue of about $25 million this year, has grown to about 300 employees in seven full-service facilities and a new sales offices in Chicago. That’s more than triple the company’s revenue in 2001.

Read the full article here

CT Summation Announces the Release of iBlaze 3.0

SAN FRANCISCO, Dec. 2 /PRNewswire/ -- CT Summation, the premier provider of litigation workflow and eDiscovery solutions, today announced the general availability of iBlaze 3.0, the next generation of its flagship product that improves the speed and accuracy of electronic document management and production processes. As the nation's leading litigation workflow tool, iBlaze empowers attorneys, paralegals and all legal professionals to quickly, accurately and cost-effectively manage the ever-increasing volumes of electronically stored information from case assessment through production.

CT Summation LogoChristine Taylor, eDiscovery analyst at Taneja Group said, "CT Summation is one of the best-known and most firmly entrenched vendors in eDiscovery and litigation project management. But eDiscovery is a fast-moving field whose watch phrase is 'innovate or die,' and CT Summation hasn't rested on its laurels. iBlaze 3.0 is a next-generation product that strengthens its case analysis and review capabilities and expands CT Summation's reach into the production stage of eDiscovery. Production long took a second seat to the supposedly hotter review and analysis stages, but many a legal matter has foundered on production failure. With iBlaze, legal professionals can quickly and accurately get their eDiscovery analyzed, produced, and out the door."

As the only all-inclusive litigation solution on the market, iBlaze equips users with the power to take control of all documents, electronic evidence, exhibits and transcripts from initial review through production. The new features and functionalities of iBlaze 3.0 include:

* Fast, Accurate Redactions: Quickly and easily search and review redacted documents and language; globally redact the same area on everything.
* Deposition and Transcript Analysis: Conduct rapid reviews with multiple-page views and condensed-transcript printing.
* Document Family Feature: Ensure collaboration with multiple-user access for production-set creation and completion.
* Near-Native Document View: Easily view documents without the need for desktop conversion or synchronization.
* TIFF-on-the-Fly: Rapidly convert native files into TIFF (Tagged Image File Format) files to enhance review, redaction and production.

"CT Summation's iBlaze is the number-one litigation workflow product on the market and valued by law firms and legal departments of all shapes and sizes--and with the help of our customers we continue to make it better," said Tom Rump, general manager, CT Summation. "By making the eDiscovery process faster, more accurate and manageable with a single software solution, iBlaze allows users to optimally control every piece of data related to a case."

CT Summation's iBlaze was recently named as the "Best Case Management Software" in The Recorder's "Best of Poll." The survey asked California State Bar certified attorneys about the business services and products they would most recommend to colleagues.

About CT Summation

CT Summation is the premier provider of litigation support and eDiscovery solutions that help legal professionals succeed from discovery to case review and analysis through production. From desktop and server applications to hosted solutions, CT's Summation combines a set of award-winning technology solutions (iBlaze, WebBlaze, Enterprise, CaseVault, Discovery Cracker and CaseVantage) with market-leading expertise that provide the decisive advantage for law firms and legal departments, large or small. For more information, please visit www.ctsummation.com.

CT, a Wolters Kluwer business, provides the tools to help legal and financial professionals manage risk on many levels. From managing corporate compliance to legal department performance; trademark protection to matter management; electronic data discovery to preparing cases for litigation, CT has the right solution to meet a host of needs. CT is based in New York City. For more information, please visit www.ctlegalsolutions.com.

About Wolters Kluwer

Wolters Kluwer is a leading global information services and publishing company. The company provides products and services for professionals in the health, tax, accounting, corporate, financial services, legal and regulatory sectors. Wolters Kluwer had 2008 annual revenues of euro 3.4 billion, employs approximately 20,000 people worldwide and maintains operations in over 35 countries across Europe, North America, Asia Pacific and Latin America. Wolters Kluwer is headquartered in Amsterdam, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Visit www.wolterskluwer.com for information about our market positions, customers, brands and organization.

SOURCE CT Summation